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Privacy Policy

1. Data Controller

  • Responsible: Prime Goods 2024 SL.
  • NIF/CIF: B75406660
  • Home: Aneto Passage, 2, 08625
  • E-mail: info.primegoods2024@gmail.com
  • Phone: 620 832 016

2. Data We Collect

We collect the following personal data through the website's contact forms and purchase process:

  • Name and surname
  • Company name and tax identification number (CIF/NIF)
  • Email address
  • Phone number
  • Mailing address (for shipments)
  • Billing information
  • Information about the inquiry or request (type of inquiry, message)

We also automatically collect browsing data (IP address, browser type, pages visited, visit duration) through cookies. For more information, please see our Cookie Policy.

3. Purpose of the Processing

The personal data we collect is used for the following purposes:

  • Manage contact requests, quotes, and technical or commercial inquiries.
  • Process and manage orders placed through the online store.
  • Manage the contractual relationship with the client (billing, shipments, returns).
  • Send commercial communications related to our products and services, when the user has given their consent.
  • Comply with applicable legal obligations.

4. Legal Basis for Processing

The processing of your data is based on:

  • Contractual execution: for order management, shipping and invoicing (art. 6.1.b GDPR).
  • Consent of the interested party: for sending commercial communications and managing inquiries (art. 6.1.a GDPR).
  • Legitimate interest: for the management of the business relationship and the improvement of our services (art. 6.1.f GDPR).
  • Legal compliance: for compliance with tax and accounting obligations (art. 6.1.c GDPR).

5. Storage Period

Personal data will be retained for as long as a business relationship exists with the client and for the legally required periods for compliance with tax, accounting, and invoicing obligations (minimum 4 years according to tax and commercial regulations). Data collected through contact forms will be retained for a maximum of 2 years from the last communication.

6. Data Recipients

Personal data will not be transferred to third parties, except in the following cases:

  • Transport and logistics companies for order delivery (DHL and similar).
  • Payment service providers for transaction management.
  • Technology service providers (hosting, e-commerce platform) under confidentiality conditions.
  • When necessary for compliance with legal obligations.

7. Rights of the Interested Party

In accordance with the GDPR and the LOPDGDD, the user may exercise the following rights:

  • Access: obtain information about the personal data we process.
  • Rectification: request the modification of inaccurate data.
  • Suppression: request the deletion of your personal data.
  • Opposition: to object to the processing of your data in certain circumstances.
  • Limitation: request the limitation of the processing of your data.
  • Portability: request to receive your data in a structured format.

To exercise these rights, you can contact us through: info.primegoods2024@gmail.com, indicating in the subject line "Data Protection" and attaching a copy of your ID card or equivalent document.

You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe that the processing of your data does not comply with current regulations.

8. Security

Prime Goods 2024 SL adopts the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, unauthorized processing or access, in accordance with current regulations.

9. Modifications

We reserve the right to modify this Privacy Policy to adapt it to new legislation or case law, as well as industry practices. Modifications will take effect upon publication on the website.

Last updated: May 2026